Your privacy matters to us. This Privacy Policy explains exactly what personal information 8990 collects from Filipino players, how we use it, who we share it with, and how we keep it safe on our Philippines sports and casino-style entertainment platform.
Last updated: June 2025 · Applies to all registered and guest users on 8990.
Transparent about every piece of data we gather from Filipino players on 8990.
When you register on 8990, we collect your full name, date of birth, email address, mobile number, and a secure password. This information is required to create and verify your account in compliance with Philippine gaming regulations. We use your date of birth strictly to confirm that you are 21 years of age or older before granting access to the platform. Your mobile number may be used to send one-time verification codes to secure your login sessions. All account credentials are stored using industry-standard encryption so that your personal details remain protected at all times.
To process deposits and withdrawals on the Payment page, 8990 collects transaction details such as your chosen payment method, transaction reference numbers, and amounts transferred in Philippine pesos. We do not store your full card numbers or online banking credentials on our servers. Payment processing is handled by trusted third-party providers operating under strict security standards applicable in the Philippines. Transaction history is retained for legal and audit compliance purposes as required by applicable Philippine financial regulations. You can review your own transaction records at any time through your account dashboard after logging in.
When you access 8990 on any device, we automatically collect technical information including your device type, operating system, browser version, IP address, and the pages you visit within the platform. This data helps us optimise the mobile experience for Filipino players using Android and iOS devices across the Philippines. We also track session duration and navigation patterns to identify areas where the platform can be improved. Usage data is analysed in aggregate and is never used to personally identify individual users beyond what is necessary for security monitoring. You can find more detail about how we handle cookies and tracking in the section below.
We record details of your sports betting and casino-style entertainment activity on 8990, including wagers placed, games accessed, bet amounts, and outcomes. This data is essential for calculating winnings, resolving disputes, and generating your account statement. Gaming activity records are also required by Philippine regulatory authorities for compliance and responsible gaming monitoring purposes. We use aggregate gaming data to improve our sports and casino content, including the selections available on the Sports and Casino pages. Individual gaming records are kept confidential and are only disclosed to authorised regulators when legally required.
When you contact the 8990 support team, we retain records of your messages, enquiries, and any documents you provide to help resolve your concern. These records allow our team to track the history of your issue and provide consistent, informed assistance every time you reach out. Communication records are stored securely and are accessible only to authorised support staff who need them to resolve your request. We do not use support communications for marketing purposes without your explicit consent. Records are retained for the minimum period required under Philippine data retention guidelines, after which they are securely deleted.
If you opt in to receive promotional communications from 8990, we collect your contact preferences and track which offers on the Latest Promotions page you have engaged with. This allows us to send you relevant updates about bonuses, sports events, and casino-style entertainment offers that are most likely to interest you as a Filipino player. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. Opting out of marketing will not affect your ability to use the platform or claim promotions directly from the website. We never share your contact details with third-party marketers for their own promotional use.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have a set of clear, enforceable rights over your personal information held by 8990. We are committed to honouring these rights promptly and transparently whenever you choose to exercise them.
You have the right to request a copy of the personal data that 8990 holds about you at any time. We will provide this information in a clear, readable format within a reasonable timeframe consistent with Philippine data privacy law. Simply contact our support team with your request and we will guide you through the process. We may need to verify your identity before releasing personal information to protect you against unauthorised access by third parties.
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it without undue delay. You can update many details directly through your account settings after logging in, which is often the quickest way to make changes. For corrections that require document verification — such as name changes — please contact our support team and we will process your request as promptly as possible within the bounds of our verification requirements.
You may request the deletion of your personal data from 8990's systems, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations. Where data must be retained for legal or regulatory purposes, we will inform you of the specific retention period that applies and delete your data as soon as that period expires. Requests for account closure and data deletion can be submitted through our support team and will be processed in accordance with our data retention schedule.
You have the right to object to certain types of processing of your personal data, including direct marketing and profiling activities that are not strictly necessary for the operation of your account. If you object to marketing communications, we will stop sending them immediately upon receiving your request. Objections to other forms of processing will be assessed on a case-by-case basis, and we will inform you of the outcome and the reasoning behind our decision in plain Philippine English.
You may request a structured, commonly used, and machine-readable copy of personal data you have provided to 8990, so that you can transfer it to another service if you wish. This right applies to data that you have actively provided to us and which we process on the basis of your consent or for the performance of your account agreement. Portability requests will be fulfilled within the timeframe set out under the Philippine Data Privacy Act, and we will provide the data in a format that is practical and accessible.
If you believe that 8990 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our support team first so that we have the opportunity to address your concern directly and resolve it as quickly as possible. Our team is committed to taking all privacy complaints seriously and to providing a clear and honest response within a reasonable period.
8990 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share data only with carefully selected service providers who support the operation of the platform, including payment processors, identity verification partners, and technology infrastructure providers. All third-party partners are required to handle your data in accordance with strict confidentiality agreements and applicable Philippine data protection standards. We may also be required by law to disclose certain information to Philippine government authorities, regulatory bodies, or law enforcement agencies when lawfully requested to do so. Outside of these necessary disclosures, your personal data remains within the 8990 platform ecosystem.
8990 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how Filipino players use the platform so that we can improve it over time. Essential cookies are necessary for the platform to function and cannot be disabled without affecting your user experience. Analytics cookies help us understand traffic patterns and popular content across sections such as Sports, Casino, and Analysis. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or share tracking data with ad networks.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. All data transmitted between your device and 8990 is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your information cannot be intercepted during transmission. Account passwords are stored as hashed values — we never store your password in plain text, and our staff cannot read it. We regularly review and update our security practices to address new threats and vulnerabilities, in line with best practices recognised in the Philippines and internationally. If you suspect that your account has been compromised, please contact our support team immediately so that we can take protective action on your behalf.
8990 retains your personal data for as long as your account is active and for a period thereafter as required by Philippine legal and regulatory obligations. Transaction and gaming records are typically retained for a minimum of five years to comply with anti-money laundering and financial reporting requirements applicable in the Philippines. When data is no longer required for legal, regulatory, or operational purposes, we securely delete or anonymise it so that it can no longer be linked back to you as an individual. You may request early deletion of certain categories of data, subject to the legal retention requirements outlined above. For specific questions about how long a particular type of data is kept, please reach out to our support team.
If you have any concerns about how 8990 handles your personal data, our support team is ready to help every Filipino player get clear, honest answers.